NYC PRIVATE SHOPPING TOUR tours last for 2, 3 or 4 hours as per the confirmed time slot agreed upon at the time of booking.
Anyone under the age of 15 must be accompanied by a paying adult. Only one child per tour is allowed. Should you want to bring more than one child please contact us.
Tours are conducted primarily on foot. Please wear comfortable shoes and appropriate attire. If you are going to be trying on a lot of clothing please make sure that you are wearing appropriate undergarments. Not all stores will have shoes in the dressing room. Women might want to bring a pair of heels if they will be trying on certain types of clothes.
For the comfort of everyone on the tour, please refrain from smoking during the tour. Consumption of alcoholic beverages is not per permitted during the tour. You will be given a list of fun cafes, bars and restaurants for a post-tour meal or drink.
The tour fee includes a private itinerary and a guide who is a fashion professional.
Metrocards, taxi fares, car service fees and gratuity are not included in the price of the tour.
Tours are held rain or shine. In the event of very severe weather NYC PRIVATE SHOPPING TOUR/Bibelot NYC, Inc. reserves the right to cancel the tour. Tour participants may choose to reschedule their tour or to receive a full refund.
All tour participants agree to our TERMS AND CONDITIONS, and Waiver and Release of Liability therein apply to each tour participant once the ticket/tickets have been purchased.
NYC PRIVATE SHOPPING TOUR/Bibelot NYC, Inc. is not responsible for items lost or stolen during a tour.
Please bring a printout of your confirmation email as proof of purchase. Upon arrival you and each participant in your group must present a valid driver’s license or other valid photo ID, or a photocopy of a valid passport.
HOURS
Most stores are open Monday to Saturday normally between 10-11 am to 7 or 8 pm, depending on the area of New York you choose. The Garment Center is open 10 am to 5-6 pm Monday to Friday. Stores maintain different hours, with some neighborhoods opening and closing later than other neighborhoods. Certain neighborhoods that are open on Sundays will open up later on Monday. In certain cases Sunday tours can be arranged for weekend markets and neighborhoods where all stores are open. (All of this will be discussed with you when planning the tour.)
Tours are not offered on July 4, Thanksgiving, Christmas and New Year’s Day as very few stores are open.
PAYMENT
Payment may be made by credit card or debit card via PayPal. When your tour is booked a PayPal invoice will be sent to you.
Tours must be paid in full to hold your reservation.
TIPPING POLICY
Tipping is not required but is very much appreciated.
CANCELLATION POLICY
Cancellation is required at least 3 business days in advance of the scheduled tour. Tours and appointments cancelled at least 3 business days in advance will be refunded in full less any PayPal or credit card fees.
For cancellations on less than 3 business days in advance of a scheduled tour, a $100.00 cancellation fee (deducted from your payment) will apply.
NYC PRIVATE SHOPPING TOUR/Bibelot NYC, Inc. reserves the right to cancel a tour due to severe weather or other extenuating circumstances. Participants impacted by a cancellation due to these circumstances can chose to reschedule their tour or get a full refund.
NO SHOW POLICY
Our time is valuable, as is yours. If you fail to show up for your scheduled tour, and do not cancel the tour in the manner stated above, there are no refunds.
