NYC PRIVATE SHOPPING TOUR

FAQ

PRIVATE NYC TOUR
When you book the tour, you will receive an email confirmation detailing where to meet, along with our contact information. On the day of the tour we will meet at the specified location. Hotel pick up can be arranged at an additional charge. The tour is a walking tour in the area of your choice. You choose the length of the tour.

LOOKING FOR SPECIFIC ITEMS?
This tour is designed especially for you and your group. Please be as specific as possible on your booking form as to what you would like to see. You will be contacted to review details about your tour after we receive your booking form.

WHAT IS A WALKING TOUR?
A walking tour is a wonderful way to see and learn about New York while you shop.
You will not only be taken to stores, but you will be provided with a list of fun restaurants and bars in your tour neighborhood. You will experience New York as a New Yorker does.

WHAT DO I NEED FOR THE TOUR?
Please wear comfortable shoes and if it is cold be sure to dress in layers. If you are going to be trying on a lot of clothing please make sure that you are wearing appropriate undergarments.

WHEN DO I NEED TO BOOK THE TOUR?
It is best to book the tour 2 to 3 weeks in advance. We will try to accommodate last minute tours. The earlier you book the best chance you have of getting the exact date that you want.

WHAT IF IT IS RAINING OR SNOWING?
Private tours go ahead rain or shine. Sorry, refunds are not available for rainy day or inclement weather cancellations.

IS TRANSPORTATION PROVIDED?
The tours are designed as walking tours in a specific area. Transportation to and from the designated meeting point is not included. Should you wish to visit different areas that are not adjacent a car service can be booked, or we can take a taxi or subway, each at an additional charge. (Due to the nature of traffic in New York it is often quicker to take the subway.) Hotel pickup can also be arranged at an additional charge.

HOW DO WE GET OUR TICKETS?
Once you have booked the tour, a PayPal invoice will be sent for payment. Once the invoice has been paid and we have been provided with the number of people on the tour and their names, tickets will be emailed to you.

WHAT IF WE ARE RUNNING LATE?
New York has a lot of traffic and delays are sometimes out of your control. A 15 minute grace period is allowed at the start of the tour. An email or text would be appreciated if you are running late. There is also a 15 minute grace period at the end of the tour in case it is taking some time to wrap up your purchases.

WHAT IS A SAMPLE SALE?
Sample sales are how manufacturers get rid of excess inventory. They are seasonal, and some are done by the companies themselves, and some are run by separate
businesses that specialize in running the sales. Sample sales tend to be in the Garment Center or lower Manhattan.

WHAT IF THERE ARE CHILDREN IN OUR GROUP?
There are many wonderful stores in New York for children’s clothes and there are amazing toy stores. Make sure that if you want to bring a child younger than 14 or 15 that they will be happy walking for the length of the tour you picked. The tour is recommended for people 15 years of age and older. Please advise us if there are children in your group, including age of child.

PAYMENT
NYC PRIVATE SHOPPING TOUR/Bibelot NYC, Inc. offers secure online payment (credit card, debit card) via PayPal.

TIPPING
A tip is always appreciated but it is completely up to you.

Give the gift of a NYC PRIVATE SHOPPING TOUR.

Perfect for a Birthdays, Mother’s or Fathers’ Day, Graduations, Anniversaries, or just to surprise a friend or loved one. Contact us to purchase a gift certificate.

Gift certificates are available in any amount. Gift certificates are non refundable and cannot be redeemed for cash.

NYC PRIVATE SHOPPING TOUR

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Division of Bibelot NYC, Inc.

646-785-3431

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